Privacy Policy

Introduction

Infinity Crypto Signals ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle information when you visit our website at infinitysignals.ai.

Our website serves as an information portal for our Telegram-based cryptocurrency trading signals service. The actual service is delivered through Telegram channels, and most data processing occurs through Telegram's platform.

Information We Collect

Information Collected Through Our Website

When you visit our website, we collect minimal information:

• Analytics Data: We use Google Analytics to understand how visitors use our website. This includes:
  • Pages visited and time spent on each page
  • General location (country/city level)
  • Device type and browser information
  • Referral source (how you found our website)
• Contact Information: If you contact us via email, we collect your email address and any information you provide in your message

Information NOT Collected by Our Website

Our website does not:

• Collect payment information (payments are processed externally)
• Store user accounts or passwords
• Track individual users across websites
• Collect sensitive personal information

Information Processed Through Telegram

When you join our Telegram channels and use our service:

• Your Telegram username and user ID
• Messages you send in our channels (subject to Telegram's policies)
• Subscription status and payment confirmations

How We Use Your Information

We use the collected information for:

• Website Analytics: To understand website traffic and improve user experience
• Customer Support: To respond to your inquiries and provide assistance
• Service Delivery: To manage access to our Telegram channels for paid subscribers
• Legal Compliance: To comply with applicable laws and regulations

Google Analytics

We use Google Analytics to analyze website usage. Google Analytics uses cookies to collect anonymous information such as:

• Number of visitors to our site
• Pages visited and time spent
• General geographic location (country/city)
• Device and browser type

This information is processed in an aggregated form and cannot be used to identify you personally. You can opt-out of Google Analytics by:

• Installing the Google Analytics Opt-out Browser Add-on
• Adjusting your browser settings to block cookies

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• Service Providers: With Google Analytics for website analytics (anonymized data only)
• Legal Requirements: If required by law or valid legal process
• Protection of Rights: To protect our rights, safety, or property

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Our website uses HTTPS encryption
• We limit access to personal information to authorized personnel only
• We do not store sensitive data on our web servers

However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy:

• Google Analytics Data: Automatically expires after 26 months
• Email Communications: Retained as needed for customer support
• Telegram Data: Managed according to Telegram's retention policies

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For EU/UK Residents (GDPR)

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limited processing of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

For California Residents (CCPA)

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination

To exercise any of these rights, please contact us at support@infinitysignals.ai

Cookies

Our website uses cookies only for:

• Google Analytics: To collect anonymous usage statistics

We do not use cookies for:

• User tracking across websites
• Targeted advertising
• Storing personal information

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States (for Google Analytics). These countries may have different data protection laws. By using our website, you consent to such transfers.

Links to Other Websites

Our website may contain links to third-party websites, including:

• Telegram
• Cryptocurrency exchanges
• Payment processors

We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Updating the "Last updated" date
• Posting a notice on our website
• Notifying through our Telegram channels for significant changes

Contact Us

EU Representative and Complaints

For privacy-related complaints, you may contact:

• Our privacy team at support@infinitysignals.ai
• Your local data protection authority if you are in the EU